How zenGOT Works
Tell us the Details
How can we help? Let us know about your job and fill us in about the details.
No signup necessary. We've fast-tracked things so you can order services instantly.
Sit Back and Relax
We'll send a trusted, top-rated professional to take care of your needs.
The Most Trusted Name in Pet Services
Five-Star Pet Care
Our pet care professionals uphold the highest standards in the industry. zenGOT pet care professionals are individuals who have experience handling and caring for a variety of species. They know how important your pet is to you. Our pet care professionals will treat your pet with the utmost thoughtfulness. They regularly respond to specific caretaking instructions - giving you extra peace of mind.
Our founders have been in business for 20 years with A+ ratings from the BBB. We pride ourselves in making sure your needs are taken care of. Our first class support team is available 7 days a week. You can reach us by phone, email and/or the Live Chat function on the website. We'll answer your questions and respond to your concerns. If there's an issue - we'll make it right. We're also open to feedback if you'd simply like to let us know how we're doing.
Fully Vetted Professionals
All zenGOT service providers are fully vetted and background checked. We also interview all service providers and carefully discern who is allowed to provide services on the zenGOT platform. You can rest assured that zenGOT service providers are trusted professionals. We've done the work - so you don't have to.
Our pet care professionals are the most reliable in the business. Reliability, punctuality, and responsiveness are prerequisites in the zenGOT selection process - and it shows. When you order pet services from zenGOT, you can rest assured that you'll receive on-time services from a professional who is responsive to your specific needs.
Sit back and relax. We're here to help.
We Do it All
Our pet care professionals are comfortable handling and caring for your furry family members. Whether you simply need your dog walked or someone to look after your feline friend for the day - we've got you covered. Our pet care professionals can provide food, water and medicine to your pets. They can also board and groom your animals, clean fish tanks, reptile habitats, bird cages and kennels. We'll even teach your talkative parakeet a new song if you like.
Your Pets are Your Family
We get it. We know that your pet is part of your family. zenGOT pet care professionals take pride in making you and your pet feel safe and happy. Our pet care professionals have experience handling pets and are available every step of the way to answer questions and take feedback. We understand the importance of peace of mind when it comes to your pets.
Customize Your Service
Frequently Asked Questions
After your service request has been accepted, you will receive an SMS message confirming your zenGiver’s name. You will be able to respond to this message directly to begin communicating with your zenGiver – feel free to provide any specific instructions or details about the job! Alternatively, once your job has been accepted - you can log into your customer account and begin messaging your zenGiver via the messenger on the zenGOT website.
No problem. You can give your zenGiver instructions to safely enter your home and secure it on his/her way out. Our zenGivers are use to providing services while customers are remote - they take great care to ensure the safety and security of your property.
That’s OK! If you need to extend the booking for any reason you can do so by simply logging in to your customer dashboard and using the Extend feature. You'll just need to confirm with your zenGiver that they are available to stay longer than originally scheduled. In some cases, your zenGiver might request that you extend the booking in order to complete the job you’ve requested – it’s completely up to you if you’d like to extend (you must do so through the dashboard if so). If you need further help modifying booking details, you can email email@example.com or call 1-855-4ZENGOT - we can help with modifying your booking duration.
Yes. We take your safety and security seriously. All zenGOT service providers are fully vetted and background checked professionals. We interview all service providers and carefully discern who is allowed to provide services on the zenGOT platform. In addition, the payment information that you provide to zenGOT is kept safe and secure and you’re only charged after the service has been completed.
Trust and Safety Fee
A 7.5% Trust and Safety Fee is applied to all zenGOT bookings to ensure that our customers receive first-class customer service and have access to fully vetted and qualified service providers. This fee ensures your safety, peace of mind and enhances trust in using the zenGOT platform.
Exceptional Customer Service
We choose to invest in first-class customer service because we believe this helps ensure exceptional customer experiences. We go above and beyond. zenGOT support staff are available 7-days a week through a host of channels. You can reach us by phone, email and/or the Live Chat function on the website. We'll answer your questions and respond to your concerns. If there's an issue - we'll make it right.
Fully Vetted Service Providers
We take your safety seriously. We invest in criminal background checks and conduct one-on-one interviews with each and every zenGiver before allowing them to provide services on the platform. We carefully discern who is allowed to provide services on the zenGOT platform and spend the time ensuring all service providers are qualified. You can rest assured that zenGOT service providers are trusted professionals. We've done the work. So you don't have to.
Does This Fee Affect my zenGiver?
This fee does not effect what your zenGiver gets paid. This is a separate fee added to your invoice after the service has been completed.
Best in Class
Meet a few of our top rated pet care professionals
I am personable, reliable, hardworking and have professional experience with animal care and event planning. I have always received very positives feedback from clients. I look forward to helping you with your needs
I have multiple skill-sets earned in various work arenas: hospitality, customer service, animal care and office administration. I am flexible, reliable, punctual and efficient. I am organized, methodical and detail oriented. I have large breed dog experience, am quite a good cook, physically fit and capable of labour. I'm that person that compulsively re-aligns canned goods in stores and friends' cupboards. I'm also adept at both business correspondence and creative writing.
Top Reviews for Pet Services
When Chrissy accepted the job through the site, she reached out to me right away confirming the service and we confirmed the date and time. She arrived exactly on time. Her friendliness and professionalism were next to none and we look forward to hiring her again in the near future.
Anabel arrived promptly and was very professional, friendly and kind. She gave my dog a wonderful bath and brought all her own supplies including a nice towel for my pup. She set up her own grooming table and dried him with her power dryer. She gave our dog the BEST brush and cut he has EVER had. I 100% would recommend her to any pet owner for any pet related service especially grooming.
Liz did such a great job. She came over for a meet and greet with the cats, and communicated with me a few days before the service. She was early, stayed late, and even texted me pictures of my pets so I could see that they were in good hands. You can definitely tell Liz has pets of her own, my cats were treated with love and care.
I hired Jo-ann to assist with an event I was organizing and she was so wonderful to work with! She worked in a professional manner, yet her friendly and outgoing personality made it easy for her to connect with customers! It was such a pleasure to work with Jo-ann and I would highly recommend her!
Chrissy is professional, kind ,courteous and has an excellent knowledge of animals. She was punctual and took excellent care of my little dog . A real great experience and would use her again in a heart beat!
Terez did a fantastic job looking after my cat, Chico. I really appreciated that she sent me a photo. I highly recommend her.
Shannon was communicative during the process and made the long trek out to Bragg Creek to take care of my cat. She did a great job caring for my cat and cleaning out her litter box, snuggling with her, etc. I will hire Shannon again :)
zenGOT is pleased to provide Pet Services in the following cities: Vancouver, Calgary, Edmonton, Winnipeg, Ottawa, Toronto, Mississauga, Brampton and Hamilton.